Receptionist Dublin 12

Job Description

Role Details:

• Position: Full-Time
• Title: Receptionist
• Hours of work: Mon-Fri 09:00am – 17:00pm
• Place of work: Auralia Hospital, Parkwest, Dublin 12
• Salary: €28,000 – €30,000 (experience dependent)
• Benefits: Courses/education relevant to the position funded by Auralia, employee discount, company events.

Position – The successful applicant will work as a receptionist at our Parkwest Dublin hospital, handling phone calls and assisting patients upon arrival at our main reception desk. You will be part of a reception team, which already consists of 4 colleagues.

Training will be provided for all steps – we love hiring the right people so regardless of experience, if you feel like you’re a good fit for this role please apply!

Duties and Responsibilities:

Guidance with all the below duties will be given throughout.

• Answer and manage incoming patient phone calls, directing them to the appropriate staff or department.
• Greet patients upon arrival at the reception desk, creating a welcoming and professional atmosphere.
• Assist patients with check-in procedures, ensuring accuracy of information and smooth flow of appointments.
• Notify doctors and relevant medical staff of patient arrivals in a timely and efficient manner.
• Ensure that patient medical files are prepared and available for the doctor prior to their appointment.
• Manage patient check-out processes.
• Schedule follow-up appointments as required, ensuring that patients are informed of future visits.
• Provide general administrative support to the medical team as needed, maintaining a high standard of customer service.
• Processing payments from patients.

Job Type: Full-time

Pay: €28,000.00-€32,000.00 per year

Benefits:

• Company events
• Employee discount
• On-site parking